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By default ‘Company managed’ projects are set up so that the ‘Story points’ field is associated with the following issue types:
Epics
Stories
Bugs
What happens when you want to estimate issues of other issue types and what is the solution?
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When users try to save an estimate the following error occurs:
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There is a quick solution to this problem
The solution is built-in
The video below shows how Smart Guess detects missing permissions and provides users with a short message and a direct link where users can update their settings to solve the problem on their own:
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Opening an issue where ‘Story Points’ field is not available | |
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2. When clicked the following message is displayed “Story Points can’t be updated” as shown. Note if the error text is different, then report an issue here. | |
Solving the problem | |
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2. By clicking the ‘1 context’ link in the table the following screen is opened | |
3. By clicking “Create, edit or delete context” the following screen is opened | |
4a. In this screen, as seen to the right, make sure ‘All issue types’ is selected. Notice the error will occur for issue types not selected. | |
4b. In this screen, as seen to the right, make sure ‘Global context’ is selected. Notice the error will occur for projects not selected. | |
5. Once these settings have been saved, you can open the issue in Smart Guess and now no warning appears. | |
6. You can now save the “Story point” value without any problems. |
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