Page Comparison

Opening an issue where ‘Story Points’ screen association is missing

1. Following warning indicator is shown next to the “Set Story Points” button

2. When clicked the following message is displayed “Story Points can’t be updated” as shown.

Note if the error text is different, then report an issue here.

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Error text

{"errorText":"doPutAs Error invoking{\"value_\":\"/rest/api/3/issue/TEST-8\"} from Jira: 400 Bad Request {\"errorMessages\":[],\"errors\":{\"customfield_10030\":\"Field 'customfield_10030' cannot be set. It is not on the appropriate screen, or unknown.\"}} "}

Solving the problem

1. By clicking the link “Open ‘Story Points’ “Fix field configuration” the following screen is opned

2. By clicking the ‘1 screens’ link in the table the following screen is opened

3. In this screen, as seen to the right, associate the ‘Story Points’ field to all relevant screens.

Notice the error will occur for all screens not associated with the field.

4. Once these settings have been saved, you can open the issue in Smart Guess and now no warning appears.

5. You can now save the “Story point” value without any problems.